Project Arcadia • Netflix • Film Africa Production • Cape Town

Project Arcadia Case Study

Project Arcadia was delivered with Netflix and Film Africa in Cape Town, South Africa. KioskPOS developed two custom production systems: a web-based weekly crew meal ordering platform and an Android kiosk application for QR-based collections, allocation control, printouts, tracking and reporting across production departments.

Netflix icon Project Arcadia
Film Africa Production
Project Arcadia production system
Production-grade crew ordering system Custom kiosk, QR collection, allocation control, printouts and reporting for high-volume film production operations.
Project

Project Arcadia

A Netflix and Film Africa production in Cape Town, requiring reliable ordering, allocation and collection workflows for large-scale crew operations.

KioskPOS Role

Custom Systems & Hardware

KioskPOS developed the software platforms, Android kiosk application, QR collection workflows, printout logic, reporting tools and physical kiosk integration.

Environment

High-Volume Production Use

The systems were designed for fast daily use by production crew, with clear tracking, duplicate redemption prevention and operational visibility.

Film Production Operations

Supporting large-scale production workflows.

Custom-built software and kiosk technology developed for high-volume crew catering, allocation management and QR-based collection workflows during Project Arcadia.

Project Arcadia production POS and crew ordering application
The Challenge

Managing crew ordering at production scale.

Project Arcadia required more than a basic POS system. The production needed a controlled workflow for weekly ordering, daily collection, QR verification, allocation management and reporting.

A practical system for a demanding production environment.

Film production catering is time-sensitive, high-volume and operationally complex. The solution needed to support hundreds of daily users, reduce manual checking, prevent duplicate claims and give the Film Africa production team clear data on orders, collections and allocation status.

High Daily Crew Volume

Large numbers of crew needed a simple way to order, collect and verify meals without slowing down production flow.

Allocation Control

The system needed to confirm who had already collected and prevent repeat or duplicate redemptions.

QR-Based Verification

Fast scan-based confirmation was needed at the kiosk point to keep collections simple and controlled.

Full Operational Visibility

Management needed reporting, order history, data logs, tracking records and exportable information.

The Solution

Two custom systems built from the ground up.

KioskPOS handled the software, application design, tracking systems, logs, reporting, hardware integration, hardware sourcing and custom kiosk unit design.

QR Code Tap & Collect Kiosk System

A touchscreen kiosk application where users select items, scan their QR code and receive their order while the system verifies allocation status in real time.

  • QR code scanning and user verification
  • Touchscreen item selection
  • Daily allocation control
  • Duplicate redemption prevention
  • Automated user messages for repeat scans
  • Integrated printouts and order confirmations
  • Full order history and audit logs
  • Online and offline operation

Weekly Production Crew Ordering Platform

A full weekly ordering system allowing production crew to submit meal selections for each day of the week, including mains, sides, drinks, desserts and dietary requirements.

  • Weekly menu ordering by day
  • Department-based crew tracking
  • Meal selection rules and validation
  • Dietary requirement capture
  • Admin dashboard and reporting
  • Order exports and production summaries
  • Data tracking, logs and records
  • Thousands of weekly order submissions supported
Hardware Integration

Complete kiosk unit design, hardware sourcing and system integration.

Two custom systems were developed for Project Arcadia, a Netflix and Film Africa production in Cape Town. The solution included a web-based crew meal ordering application and an Android kiosk application for QR-based collections, allocation control, printouts, tracking and reporting.

The physical kiosk solution included sourcing required hardware, integrating QR scanners and printout devices, configuring the Android application and designing the custom kiosk unit for reliable use in a demanding production environment.

Production Workflow

Order. Allocate. Collect. Report.

The production workflow connected weekly crew ordering with controlled daily collection. Crew members could be checked against allocations, collection status could be tracked, and production teams could review accurate records from one operational system.

Weekly menu orders Department tracking QR-based collection Printouts & reports
01Order
02Verify
03Collect
04Report
The Results

Reliable, scalable and production-ready.

Since launch, the system has supported high-volume daily use with a smooth crew experience, accurate tracking and strong operational visibility.

100s

Daily Users

Production crew members use the system daily for kiosk-based ordering and allocation-controlled collections.

1000s

Weekly Orders

The weekly ordering platform processes large volumes of meal selections across multiple departments.

2

Integrated Platforms

One kiosk-based QR ordering system and one weekly crew ordering platform working together operationally.

0

Major Disruptions

The system operated reliably after launch, with no major issues affecting production use.

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